The rehabilitation team was fantastic...Alex, Alyssa, Lynn and Autumn did a great job getting my mom back on her feet after her stroke. Donna in Social Work has been great in getting after care in the home set up immediately and Denise in finance has been a huge help in getting my mom's Medicare application in process. Overall the team did an amazing job with my mom, we're very appreciative of their work and service!
My mother has been a resident at Crest Manor for two years now and both my mother and I are pleased with our decision. Every employee I have had interaction with at the facility has been very friendly, helpful, and great to deal with. Management worked hard to keep family informed during the peak of the COVID shutdown and the activities staff did their best to keep visitation going via remote video calls despite everything else they were dealing with. All the nursing and activities staff are super friendly and always happy to accommodate residents and visitors. Moving my mother into a long-term care facility was difficult but the day she told me that she was very happy at Crest Manor reassured me we made the right decision.
My mother recently went to Crest Manor for rehab after a sudden illness. I can not say enough about how great Katrina Sherwood(social work) and Michael Wirth's therapy team are. They advocated for her at every turn and knew just the right amount to push her. They were able to get her home for Christmas and New Years even after health insurance had canceled her services for skilled nursing rehab facility. I don't know enough about other rehab facilities and nursing homes to give an accurate review of the facility itself but I do know that they are understaffed due to the pandemic as are all medical facilities right now.
The Family of Gwendolyn Johnson would like to thank the staff at Crest Manor for the care and compassion extended to our family. Although Mom's stay at Crest Manor wasn't very long, the quality of care she received was excellent. You created an environment that made Mom's transition a very comfortable, peaceful one. Thank you again for all you did!
As a nurse, I searched for the best nursing home for my Mom. Crest Manor was it! The staff is like a family, and they treated my Mom as if she was their Grandmother. Could not ask for a better place.
We have a wonderful Activity Dept‼️Something for everyone! There’s more than Bingo here‼️
The Cianciotto family would like to thank the staff at the Crest Manor Rehabilitation center for their compassionate care of Martine and the courtesies extended to her family during rehabilitation and hospice. Please accept our donation to assist you in your continuing sympathetic and compassionate care of others patients. Your staff and their efforts were a comfort to us during this trying and stressful time for our family.
“I don’t care what town you live in, if you need a nursing home, Crest Manor is the best!” - Barb White
After being in Rochester General hospital from December 10th until March, I was transferred to Crest Manor for Rehab. In these 4 months I have met wonderful skilled staff. RN's, Aides, PT, OT and social activities. I have also met and made friends with other residents here. RN Beth DeCorte has been so sweet to me, she has treated me to ice cream and a bottle of coke! What a doll! We have become friends and she always makes me smile. Another Aide that has been wonderful to me from the beginning was Alexis and Marie D who always makes me laugh. Crest Manor is a great place to Rehab! Activities include Sunday Mass, Bingo, Pokeno , spelling bees, movies and fabulous art projects. One cannot be bored here! Sincerely Lorna
After having told our father that our mom Jean Lewalter was in isolation as a precaution he was concerned about the staff. He knows that everyone has been working so hard during the quarantine. As a family we fully support you and know you are doing the best you can. I hope mom doesn't get super crabby and mean while she is isolated. A tip: She loves Walker Texas ranger and Lawrence Welk. and old movies. Love to all the staff.
Lisa- Facility Social Worker, Thank you so much for all your patience and wisdom and help taking care of Bob. Crest manor is so fortunate to have you.
When our family talks about our mother's care and comfort during the last year of her life, we remember fondly Crest Manor. The staff members dedicate time on a daily basis to provide quality of life to their residents. Round the clock professional nursing care; cleanliness of rooms, laundry, and personal care; nutritious and delicious hot meals; entertainment and stimulating craft projects; and a variety of outings an family friendly celebrations. The administrators at Crest Manor are respectful to the needs of the residents and their families, and liaisons assist with any financial, personal or emotional concerns. Not to be overshadowed is the exceptional medical team of doctors, physician assistants and nurses that consistently monitor the health and comfort of the residents and apprises the families of their observations & recommendations. When the time comes to make that heartfelt decision for a loved one- Please strongly consider the Crest Manor, Gratefully , The Joan Torcello Family
Thank you all SOOOOOO much for keeping the residents safe and busy. I know mom Joanne O'Donnell was looking forward to "visitation" through the window today!. Thank you for arranging that.
Thank you everyone! It's definitely a hard day but it is reassuring that mom has all of you watching out for her! Happy Mothers day.
Thank you for caring for my mother Rose Barbato, she looks so happy. I appreciate all of you at Crest Manor for all you have done.
Thank you all for your caring ways, compassion and LOVE.You are amazing caregivers! We are so blessed to call you family. Thank you for bringing mom to the window today for a visit.
I feel so Blessed- You are all such great caregivers I wish I could hug each one of you.
You guys always have such great activities for our loved ones, thank you for all your hard work.
Many thanks to Katie from activities for making my mothers Birthday such a great day she loved it! Even though we are under quarentine we were able to celebrate through the window. Completed with balloons and Cake!
I appreciated the staff and Admin for the time my father was here as well as the short time my mother was- miss them dearly and appreciate all the staff did to care and help our family through.