“I have nothing but high praise for the people who took care of my Aunt Nancy.” The tireless work that those on the “front line” need to be recognized. We honored Crest Manor in her obituary. This was tough for Me, but with the staff support I was able to accept her passing with grace. As a family member I am so grateful for what you do every day.
I want to thank Lisa the social worker for working tirelessly to make sure we were on the list to visit mom. You made all the difference for our family. Mom has passed and we have had great visits with her because of Lisa. Thank you for getting Gary on the phone for a three way call. Again My brothers and I are so grateful. Lori, Rob and Ryan
It was absolutely wonderful to see Mom on Saturday. She looked great. Giselle did a great job on her hair. She did look sad and tired and not that interested in seeing Fred. Katie said that Mom doesn't do well in the afternoon. We know that and we know she can be different from minute to minute. It was so uplifting to see her and the staff that was there. We miss visiting everyone! Mom did really enjoy the root beer float! That was Fred's idea. Fred's hair is growing along the sides and back, he usually has it cut way back and it was sticking out from his hat. ? He looked so cute. A local photographer, Renee Veniskey, is doing a project on line, A Roc Moment:Families at Home, during the pandemic. She agreed to come and see if she could get any pics through the glass. We both knew it would be a challenge. She did get some and will be sending to me when ready and I will share with the nursing home, you all could use some good publicity. She will also be posting in her online exhibition. I wish I could HUG all of you. Love Karen
Words cannot express the feelings of gratitude I have for all of you. From Dawn in admissions to making sure we get Julia in your facility and caring about her and us when she arrived to ALL the nursing staff and their swift, diligent actions in recognizing that my wife was in crisis. When I walked into your facility I felt the weight fall off my shoulders. "You are all Angels".
Words cannot express the feelings of gratitude I have for all of you. From Dawn in admissions to making sure we get Julia in your facility and caring about her and us when she arrived to ALL the nursing staff and their swift, diligent actions in recognizing that my wife was in crisis. When I walked into your facility I felt the weight fall off my shoulders. "You are all Angels".
Thank you so much for the wonderful care that was given to my husband Richard while he was a Pt there. A special thank you to the 3rd floor nurses and to Scottie the janitor who took time to talk with Richard and get to know him.
Thanks so much for keeping my mom and others entertained during this time of confinement for all of us. Seeing pictures of her so happy really helps.
Thank you so much for the wonderful care that was given to my mom for the nearly one year of her stay with you. I appreciate the efforts of everyone. I understand how difficult her care was but still was done so well. A special thanks to SW Lisa for the special attention she showed my mom and for the frequent visits with her just getting to know her.
My experience with Crest Manor was very good. The food was good and the people were pleasant and very helpful which made my stay pleasant.
During my Rehab stay at Crest Manor, everyone, the aides, nurses, therapists and anyone I had contact with were courteous, kind and helpful. I got excellent care and would recommend Crest Manor anytime!
Both times dad, Bob Roys, stayed at Crest Manor I was very impressed. The Quality of care has been excellent! The entire staff is always very friendly, kind, and willing to help. Crest Manor has exceeded our expectations and has helped rehabilitate him to where he could return home in a timely manner.
Thank you for the most caring, professional care given to our mother, Dorothy Ocon, during her over 4 years with you. She was grateful for the personal manner that she was tendered to by all staff of the 2nd floor. How fortunate all of your patients are of Crest Manor! With a full heart of gratitude, most sincerely, Richard Ocon
My father has always been a very ‘heady’ introvert. He was never good at reaching out to others. Very caring but shy man. When he left today he stated that he learned something very valuable from the aids, nurses and staff at Crest Manor. He said that he learned the most important thing in life is to connect with others in much the same way that your staff was connecting with him. And from a former psychiatrist no less, to drop this to his heart! He said he is was practicing this while in rehab. He has also struggled with mild depression through his life. Where the meds he was on never seemed to fully help this, now It seems to be gone! The amazing healing that can take place when in touch with other people that care can’t be underestimated. Thank you to you and staff for modeling this! I guess you can teach an old dog new tricks after all!!
I would rate the care at Crest Manor at 80%. I’d give them a 100, but I don’t want them to get cocky! I would be glad to come back, if they were only closer to my home in Wayne County. My physical therapist, Jody, worked me over well every time, which I what I was looking for. So many nurses and aids gave me good care, too many for me to remember all the names. Even the food was good – I especially enjoyed the macaroni salad and macaroni and cheese. I would absolutely recommend Crest Manor Living and Rehab center to others!
It’s been a steady improvement after months of being ill and a prior hospitalization before coming to Crest Manor. The physical therapy here is more planned out compared to the hospital or home visits ,TJ, Marie, Dolly, and Lauren are so kind and thorough as well as great with boosting my husband’s morale. The exercises have boosted his spirits quite a lot and I see progress now. Taking care of Bob this way makes me relieved that he gets such great care here at Crest Manor.